Quick reply doesn't work

Having problems setting up or configure your watch? Troubles? Feel free to ask whatever you want as long as it is watch related!
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SelmaS
Posts: 5
Joined: 29 Nov 2019 19:43

Quick reply doesn't work

Post by SelmaS » 18 Jan 2020 20:06

Hello,
Neither my husband nor me can send emojis or those short messages in response to an SMS from our zetime watches. Can we somehow fix it ourselves or is it a bigger problem?

Klosiak
Posts: 64
Joined: 01 Jun 2018 20:28

Re: Quick reply doesn't work

Post by Klosiak » 18 Jan 2020 22:42

Hi,

1. First check if you are using the latest version of MyKronoz applocation and the latest version of firmware for your watch model.

2. If first point requirements are met then check if MyKronoz application has all necessary permissions if you are using Android phone.

I am using ZeTime watch with the latest firmware and the latest version of MK app and replies from the watch works fine for me.

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