Pairing / Updating / Syncing

Info topics and How To's.
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Admin
Site Admin
Posts: 52
Joined: 10 Nov 2017 14:07

Pairing / Updating / Syncing

Post by Admin » 14 Nov 2017 12:23

If Syncing or Updating fails

1) Log Out from the App. (update App. if possible) and Log In again.
2) Reboot Phone and Watch.

Pairing:

First check if watch is not in flight-mode.

- On watch:
-- Swipe left -> Settings -> General -> Bluetooth

* Settings (yellow gear icon)
* General (red watch icon)
* Bluetooth (blue Bluetooth icon) -> Should show green

On iOS:

1) Logout of the App. and uninstall the app.
2) Remove ZeTime from BT on iPhone/iPad.
3) Reset the watch; push the top & bottom button for about 10 seconds. Warning: all data stored into the device will be lost.
4) Close all Apps. on the phone, then reboot iPhone/iPad.
5) Reinstall the App.
6) Try previous account (e-mail/Facebook/Google) or create new account, try using other login then previous.
7) Pair watch with iPhone.
8) Try to update.



On Android:

1) Remove ZeTime from BT on phone.
2) Logout from App and uninstall App. from phone.
3) Close/kill all Apps on phone.
4) Reboot phone.
5) Check if all Apps. are still closed.
6) Reboot watch.
7) Install App.
8) Pair through App.
9) Try to update.

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